Your Total Connectivity Solution!
The next logical step beyond having offsite backup is a true DR plan. Although traditional backup is good, if you suffer a hardware failure or a site disaster, backup alone is not good enough to get you back in business. Unfortunately, building and maintaining a disaster site requires significant financial and labor resources. Our Failover product solves this problem through virtual standby servers. In the event of a disaster, we restore your servers and workstations to Virtual Machines in our data center and provide secure remote access to your users. Your business can continue to run from anywhere you can connect to the internet.
Our secure data center facility provides the optimal environment. This high specification space includes physical security, power resilience and multi-vendor communication services. Full resilience is provided through server virtualization and enterprise-class storage with stateless failover capability throughout. All our facilities sit on international telecommunications hubs
During our normal business hours (M-F, 8-5) we will come on-site whenever it is necessary to perform any service that cannot be handled through remote connections. You do not have a "bucket" or block of time allocated to you, it is unlimited support. When you enter a ticket through your own online portal, or contact us via phone or e-mail, our help-desk team determines the severity of the problem then escalates the request appropriately. Our customers that utilize our hardware procurement solution do not pay for parts.